Free Postage On All Orders Over $99 (Within Australia)

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Return Policy

Soccer Central takes customer satisfaction seriously. We endevour to provide the highest quality product at the most competative prices possible. However please note the following...

1. EXCHANGES

Soccer Central is happy to provide our customers with a product exchange given the following terms...

  • Goods must be returned in their original, unused, undamaged condition. With tags still attached and any original packaging supplied.
  • Any claims for product exchange must be made within 14 days of order despatch from our store.
  • Please note that we are unable to exchange any item that has been customised/printed to customer specifications. A refund or exchange will only be permitted if the garment or customisation is deemed faulty.
  • Any postal costs incurred in returning items for exchange to our store remain soley the responsibility of the customer.

We strongly recommend that you send any returns via an insured, trackable postal service. Soccer Central does not accept any liability for loss or damage of any items while in transit when being returned to our store.

2. REFUNDS

Soccer Central does not automatically provide refunds to customers in the following circumstances...

  • Incorrect customer selection of team, colour, size, or other garment variation, or the customer has had a "change of mind".
  • Any variation of player team/name/number that occurs beyond our control.
  • Where a minor failure in a product or garment is discovered and can be rectified at Soccer Central's discretion and own expense.

Please note however - all our products are covered by guarentees that cannot be excluded under Australain Consumer Law. All customers are entitled to a replacement or refund for a major failure of any of our products. You are also entitled to have the goods repaired or replaced if the goods fail to be fit for purpose, and the failure does not amount to a major failure.

Soccer Central will accept the costs of return postage for any items deemed faulty and qualifying for a full refund or exchange. Postage liability limited to AUD $9/return.